Ball pit · Faq
Ball pit in Hermitage: the questions parents ask
No sales copy - just the answers.
For younger visitors the pit alone is the attraction. Some never touch a machine and leave perfectly happy.
If you are coming from Hermitage, treat it as a cross-town outing rather than a day trip. Go with a return time in mind and the day stays easy.
The short answers
A pit this size means the surface is never the same twice. Every scoop leaves a dent and every dent changes where the next one goes.
Check the day of the week against the closing time before you leave. Sunday finishes earlier than the rest of the week and catches people out.
The longer answers
Balls behave like a liquid until they do not. Dig a hole and the sides slump back in, which is exactly the physics children spend twenty minutes exploring without calling it physics.
The colour is half the appeal. A bucket coming up full is a bucket full of red, yellow, blue and green, and it photographs well from the rail.
Still worth asking on the day
The crate the machines dig in is a proper ball pit - a deep bed of plastic balls, not a token layer over a hard floor. It is what makes a scoop worth watching.
Warn a nervous child about the noise before you walk in. Knowing what to expect is most of the difference between anxious and curious.
Questions parents ask
How deep is the pit?
Deep enough for a bucket to disappear into it - the machines dig rather than skim.
Do children go into the pit themselves?
The machines work the crate from the rail. Follow the instructions the staff give on the day.
How do I get in touch?
By phone on +1 (424) 387-6232 or +1 (615) 968-4925, or by e-mail at info@newlife-entertainment.com.
What are the opening hours?
10:00 AM to 8:00 PM Monday to Saturday, and 11:00 AM to 6:00 PM on Sunday.
Planning your visit in Hermitage
Parents from Hermitage tend to ask the same first question: how long will this hold their attention. Long enough to be worth the drive, and short enough to leave while they still want more.
If one child is nervous, let them watch for the first ten minutes without being asked to join in. Almost all of them join in.
Go early if the choice is available. The first hour after opening is quieter than any hour that follows it, and quieter is easier for everybody.
Nothing about the visit assumes you know the area. The centre is inside Opry Mills, which is signposted from everywhere in Nashville and impossible to miss once you are there.
The practical details
- XCAV ZONE — 433 Opry Mills Drive, Nashville TN 37214: four child-operated machines over a ball pit.
- ICE PARK — 8111 Concord Mills Blvd, Concord NC 28027: a real rink with bumper cars on the ice.
- Opening hours — 10:00 AM to 8:00 PM Monday to Saturday, 11:00 AM to 6:00 PM on Sunday.
- Phone — +1 (424) 387-6232 · +1 (615) 968-4925
- E-mail — info@newlife-entertainment.com
The two centres are at 433 Opry Mills Drive in Nashville and 8111 Concord Mills Blvd in Concord, open 10:00 AM to 8:00 PM most days and 11:00 AM to 6:00 PM on Sunday.