Safety · Faq
Safety in Franklin: the questions parents ask
The questions below are the ones that come up before a first visit, answered plainly.
Parents keep the last word. Nobody knows what a particular child will try next better than the adult standing next to them.
Plenty of the families in the room on a weekday morning have come from somewhere like Franklin. Nobody is local to a mall attraction; everybody has driven.
The short answers
On the ice, the rules that matter are the ordinary ones: stay off the ice with the cars, keep away from other skaters, and warm hands make better decisions than cold ones.
The quietest hour of the week is the first one on a weekday morning in term time. The busiest is Saturday around midday.
The longer answers
Safety at a children attraction is mostly about the boring things being right: slow machines, a supervised room and staff who say something before a child does anything unsafe.
The centre states that the safety of its young guests is its first priority and that the environment is controlled and supervised. Follow whatever the staff ask on the day - they can see the room.
Still worth asking on the day
Parents keep the last word. Nobody knows what a particular child will try next better than the adult standing next to them.
If it is the first time, do not also make it a birthday. Learning a place and celebrating in it are two different visits.
Questions parents ask
Is it supervised?
The centre describes a safe, controlled and supervised environment. Staff instructions on the day come first.
Are the machines fast?
They move slowly and only when a child moves the control.
What are the opening hours?
10:00 AM to 8:00 PM Monday to Saturday, and 11:00 AM to 6:00 PM on Sunday.
How do I get in touch?
By phone on +1 (424) 387-6232 or +1 (615) 968-4925, or by e-mail at info@newlife-entertainment.com.
Planning your visit in Franklin
A Franklin school holiday runs out of ideas by about day three. This is a day-three answer rather than a day-one one.
If two children are visiting together, plan for them to split up. Doing different things in the same room is the point of a room with different things in it.
Agree the leaving time before you walk in, out loud, to the child. Announcing it later sounds like a punishment; agreeing it first sounds like a plan.
Families around Franklin who have done it once tend to plan the second visit differently: shorter, earlier in the day, and with the machine the child liked in mind.
The practical details
- XCAV ZONE — 433 Opry Mills Drive, Nashville TN 37214: four child-operated machines over a ball pit.
- ICE PARK — 8111 Concord Mills Blvd, Concord NC 28027: a real rink with bumper cars on the ice.
- Opening hours — 10:00 AM to 8:00 PM Monday to Saturday, 11:00 AM to 6:00 PM on Sunday.
- Phone — +1 (424) 387-6232 · +1 (615) 968-4925
- E-mail — info@newlife-entertainment.com
The two centres are at 433 Opry Mills Drive in Nashville and 8111 Concord Mills Blvd in Concord, open 10:00 AM to 8:00 PM most days and 11:00 AM to 6:00 PM on Sunday.